Welcome to Fragrancea. These Terms & Conditions govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these terms.
1. Use of Website
You agree to use this website for lawful purposes only. You must not:
- Commit fraud or impersonate another person
- Interfere with the website's security or operation
- Attempt to gain unauthorized access to any portion of the site
2. Product Information
We strive to display our products accurately, showcasing the elegance and sophistication of each fragrance. However, due to differences in device screens or small batch variations, product colors, packaging, or scents may vary slightly. We reserve the right to update product pricing, availability, and descriptions without prior notice.
3. Orders & Payments
All orders are subject to acceptance and availability. We reserve the right to cancel any order due to:
- Product unavailability
- Pricing errors
- Suspicious or fraudulent activity
We accept various forms of payment, and transactions are processed securely through our local payment gateways like bank deposit & Jazz Cash & Easypaisa.
4. Shipping & Delivery
Please refer to our Shipping Policy for information about shipping methods, processing times, and delivery estimates.
5. Returns & Refunds
We accept returns within 07 days of delivery, provided that:
- At least 90% of the perfume remains in the bottle
- The product is returned in its original packaging
- Delivery charges are non-refundable
- Refunds are processed within 15 business days after we receive and inspect the returned item
6. Intellectual Property
All content on this website is the property of Fragrancea and protected under intellectual property laws. You may not reproduce or use any content without our written permission.
7. Limitation of Liability
We strive to provide high-quality products and services but are not liable for:
- Any indirect, incidental, or consequential damages
- Allergic reactions or misuse of the product
- Unauthorized access to your account or personal data
8. Privacy
We respect your privacy and handle your data in accordance with our Privacy Policy.
9. Governing Law
These Terms & Conditions are governed by the laws of Pakistan. Any disputes arising from your use of our services will be resolved in the courts of Islamabad, Pakistan.
10. Contact Us
If you have any questions or concerns regarding these terms, please contact:
Fragrancea
📩 Fragranceapak.official@gmail.com
📞 +92 348 5363269
🌐 www.fragrancea.store
Thank you for shopping at Fragrancea!
Sincerely,
Fragrancea Team